What are the Electrical Requirements for a Polarhouse Trailer?

Polarhouse trailers operate on standard household 120V power. Here's what you need to know:

• Walk-in Refrigorated or Freezer Trailers:
  These units also use standard 120V home power, making them convenient to set up. Generators are available for rent to power walk-ins at remote locations.

• Plugs & Setup:
  All trailers feature standard 120V plugs, so no electrical tie-in is required. We provide a compatible power cord, and our team sets up and verifies operations during delivery to ensure seamless functionality.

• Outdoor Use:
  If plugging in outdoors, a GFCI outlet is required for safety. Most commercial and residential outlets meet this standard.

• 20-Amp Breaker Needed:
  Ensure your electrical panel has a 20-amp breaker. The circuit must also be dedicated—no other devices should share the same breaker.

With Polarhouse, setup is simple and worry-free. We handle the technical details for you.

What is the Maximum Distance from Electrical Service for Polarhouse Trailers?

Polarhouse trailers come equipped with a 50-foot (15-meter) power cord, allowing them to plug directly into any 120V outlet.

• Standard Distance:
  The 50-foot cord ensures flexibility in trailer placement near your electrical source.

• Further Distances:
  If the trailer needs to be placed farther away, let us know in advance. We can provide a conveniently attached generator to ensure reliable power for your setup.

Our goal is to make placement and power solutions hassle-free, whether you're close to an outlet or in a remote location.

Can a Polarhouse Trailer Run on a Generator?

Yes, absolutely! Polarhouse trailers can operate on generators, and we offer generator rentals to ensure your trailer has the power it needs.

Let us know if you need a generator when booking your reservation, and we'll ensure you're fully equipped to stay cool—anywhere.

Can Polarhouse trailers be operated indoors?

Yes! Polarhouse trailers are completely emissions free, and can be used inside arenas, tents or any building that has access.

What is Needed to Prepare for the Delivery of a Polarhouse Trailer?

Getting ready for your Polarhouse trailer delivery is simple:

1. Choose a Flat Spot:
   Select a relatively flat area where the trailer can be placed.

2. Ensure Power Access:
   Make sure the location is near the required 120V power source—or let us know in advance if you'll need a generator.

3. On Delivery Day:
   When our crew arrives, show them the chosen spot, and they’ll handle the rest. This includes setting up the trailer, securing it in place, and providing you with the keys for the locks. They’ll also answer any questions you might have and leave you with a ready to use, fully operational trailer.

What if there is a Problem?

At Polarhouse, we pride ourselves on meticulous maintenance and cleaning of our trailers and equipment. A Certified Refrigeration Technician regularly inspects and services all units to ensure top performance.

In the unlikely event of an issue:

• You can reach us 24/7 at 403-808-2274.

• Our dedicated operations crew is always ready to assist and will have you back up and running in no time.

Your satisfaction and seamless operation are our priorities.

Which payment methods do you accept?

We accept E-Transfers, Visa®, Mastercard®, Interact and Paypal.

How Do I Reserve a Polarhouse Trailer?

Reserving a Polarhouse trailer is simple and flexible. Here's how you can secure your rental:

Reservation Options:

• Call Us: Speak with our rentals specialist to confirm your booking.

• Online: Submit your cart with the requested equipment through our website.

• Email: Send us your reservation details, and we’ll take it from there.

What’s Needed for Your Reservation:

• A deposit of 20% or $100 (whichever is greater).

• A credit card number to secure your booking.

• Full payment and a signed agreement are required prior to delivery.

Reservation Tips:
We recommend reserving as early as possible to ensure availability.

Can I Cancel My Reservation for a Polarhouse Trailer?

Yes, you can cancel your reservation at any time.

• More than 7 Days Before Start Date:
  Your deposit will be fully refunded.

• 7 Days or Less Before Start Date:
  The deposit becomes non-refundable.

We understand plans can change and strive to make our cancellation process straightforward and fair.

Can I Pick Up or Move a Polarhouse Trailer Myself?

No. For safety and insurance purposes, Polarhouse trailers must be delivered and moved exclusively by our trained Polarhouse Crew.

This policy ensures:

• Proper delivery and setup of the trailer.

• A walkthrough and any necessary training for your staff.

Before your rental period ends, we’ll contact you to confirm the scheduled pickup time or discuss an extension if needed.

What are the Security Features of a Polarhouse Trailer?

Polarhouse trailers are equipped with the following security features to protect your rental:

• Keyed Padlock: Secures the door to prevent unauthorized access to the contents inside.

• Hitch lock: Prevents the trailer from being moved or stolen.

These features ensure your equipment and goods remain safe and secure throughout your rental period.